Welcome to Marrow Pantry! By browsing or purchasing from this website, you agree to the following terms and conditions.

Products & Pricing

All prices are displayed in New Zealand Dollars (NZD). Product prices and availability may change without notice.

Every effort is made to ensure product descriptions, ingredients and images are accurate. As food products are made in batches, slight variations in appearance may occur.

Orders & Payments

All orders are subject to availability and payment confirmation. If an item becomes unavailable after an order has been placed, you'll be contacted and offered an alternative or a refund.

Payments are processed securely through the payment providers available at checkout.

Shipping & Delivery

Marrow Pantry currently delivers throughout New Zealand. Shipping rates and estimated delivery times are outlined on the Shipping & Delivery page.

While every effort is made to dispatch orders promptly, delivery times may vary due to circumstances outside our control.

Returns & Refunds

Due to the nature of food products, returns for change of mind are generally not accepted.

If your order arrives damaged, incorrect or faulty, please get in touch so the issue can be resolved.

Nothing in these terms limits your rights under the New Zealand Consumer Guarantees Act 1993 or other applicable consumer protection laws.

Allergens & Product Information

Please review ingredient lists and allergen information carefully before consuming any Marrow Pantry products.

If you have specific dietary requirements or questions about ingredients, please get in touch before placing an order.

Website Content

All website content, including product descriptions, photographs, branding and designs, belongs to Marrow Pantry or its respective owners and may not be reproduced without permission.

Privacy

Personal information collected through this website is handled in accordance with the Marrow Pantry Privacy Policy and applicable New Zealand privacy laws.

Changes to These Terms

Marrow Pantry may update these terms and conditions from time to time. Any changes will be published on this page.

Get in Touch

Have a question about an order, product or these terms? Please visit the Contact page — it's always lovely to hear from you.

Last updated: November 2026