At Marrow Pantry, every order is carefully packed and sent with care, so you can get straight to enjoying a little more flavour in your kitchen.

Where We Ship

Marrow Pantry currently ships throughout New Zealand, including both the North and South Islands.

Shipping Rates

Shipping is simple, with flat rates across New Zealand:

• Standard Delivery: $9 per order

• Rural Delivery: $13 per order

• Samples: On the house!

• Orders of 4 or more jars: Free shipping!

Stocking up on your favourites? Enjoy complimentary shipping when you order four or more jars of Marrow Pantry goodness.

Processing & Delivery Times

Orders are generally packed and dispatched within 1–2 business days of receiving payment.

Once dispatched, estimated delivery times are:

• North Island: 1–3 business days

• South Island: 2–4 business days

• Rural addresses: Please allow an additional 1–2 business days.

Please note that delivery times are estimates and may vary during busy periods, public holidays or due to courier delays.

Tracking Your Order

Once your order is on its way, you'll receive a shipping confirmation email with tracking details, so you can follow your parcel's journey.

Damaged or Missing Orders

Every Marrow Pantry order is packed with care, but occasionally things don't go quite to plan.

If your order arrives damaged, incorrect or hasn't arrived within the expected timeframe, please get in touch through the contact page. For damaged items, including a photo of the packaging and product will help resolve things as quickly as possible.

Questions?

Have a question about shipping or your order? We'd love to help!

Simply visit the Contact page and send through a message.